Privacy Policy

Siya by Sumaya respects your privacy. This policy explains how information is collected, used, and shared when you visit our website, place an order, or contact us.

Information we collect

We may collect information you provide when you place an order or contact us, such as your name, billing and shipping address, email address, phone number, payment details, and order information. We may also receive technical information about your device and how you use the website, such as your IP address, browser, and pages visited.

How we use information

We use information to process and deliver orders, accept payments, provide customer support, communicate about orders and services, improve our website and products, prevent fraud, and meet legal or regulatory requirements.

Sharing information

We may share relevant information with service providers that help us operate the store, such as payment processors, delivery partners, technology providers, analytics services, and customer-support providers. We do not share information except as needed to provide our services, protect our business, or comply with law.

Cookies and similar technologies

Our website and service providers may use cookies or similar technologies to keep the website working, remember preferences, understand website usage, and support relevant communications. You can manage cookies through your browser settings, though some site features may not work as intended if cookies are disabled.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described here, including order, accounting, legal, and customer-service needs. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.

Your choices

You may contact us through the contact options available on our website to ask about your personal information, correct inaccurate details, or request help with marketing preferences, subject to applicable law and reasonable verification.

Policy updates

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date where appropriate.

Contact

For privacy questions, contact Siya by Sumaya through the contact options available on our website.